Universal Knowledge allows you to both leverage existing content and index this in-situ or upload content to be stored and managed directly within the Knowledge Management system, or a combination of the two. The main benefit of leveraging content is that you can quickly deploy your Knowledge Management system providing access to multiple repositories from a single platform. Content is still edited, and version controlled on your source system such as SharePoint, but Universal Knowledge will allow you to search this content more efficiently and provide valuable usage data through its comprehensive insights.
To take full advantage of everything Universal Knowledge has to offer, migrated or uploading content allows you to not only search content but also manage the content. Features include;
- Full audit trails
- Revision histories
- Comparisons between revisions
- Configurable review and approval cycles
- Reverting back to previous revision
- In-line edits
- Change management through rework requests from users